Ventra Group PTY LTD, trading as Ventra Group, is committed to handling personal information in a lawful and responsible manner. This Privacy Policy describes how personal information may be collected, used, stored, and disclosed through this website and through related communications with the business.
Personal information collected
Personal information collected by Ventra Group may include a person's name, company name, email address, telephone number, and any other information voluntarily provided through contact forms, direct email correspondence, or other communications.
Method of collection
Personal information is generally collected directly from the individual concerned when an enquiry is submitted, an email is sent, or contact is otherwise made with Ventra Group. Limited technical information may also be collected automatically through normal website operation, including browser and device data.
Purpose of collection
Ventra Group collects and uses personal information for business purposes including responding to enquiries, assessing service or commercial opportunities, managing communications, maintaining business records, and administering the website.
Disclosure of information
Personal information may be disclosed to service providers and contractors engaged by Ventra Group where reasonably necessary for website hosting, enquiry handling, or business administration. Information may also be disclosed where required by law or where disclosure is otherwise permitted under applicable privacy obligations.
Storage and security
Ventra Group takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No method of transmission or electronic storage is entirely secure, however reasonable operational and technical safeguards are applied to information held by the business.
Third-party services
This website may rely on third-party providers for services such as hosted fonts, website infrastructure, or enquiry processing. Where external platforms are used, personal information may be processed through those providers in accordance with their own systems and policies.
Access and correction
A person may request access to personal information held about them and may request correction of inaccurate, incomplete, or out-of-date information, subject to any lawful limitations that apply.
Contact
Privacy enquiries or requests regarding personal information may be directed to admin@ventragroup.com.au.